Customer Service & Install

At Direct National we aim to provide outstanding customer service from the moment you enquire about a product to the moment you receive that product. A number of dedicated staff are available to ensure issues are resolved quickly and to prevent future problems.


Our Service Team aim to support customers before and after the initial purchase, in order to ensure customer satisfaction. Our customers continually request us to invest further in their business with the provision of product servicing, training and help desk support facilities.


For any service, repair and install enquiries please call: 07 3352 4222 or fill in the below service request form. To claim warranty on a product please click this link

  • What are you needing to be serviced/repaired/Installed if know?

To assist with your orders,

Direct National’s QLD Education ID Number is S20000144 

Direct National’s NSW Education ID Number is 100012330

GTIC Q-1731

QAssure 11296

Current Supplier of the Department of Educations’ Centralised Finance System